---
title: Connect Series Support Archive | Help Center
description: Manufactured between 2009 - 2018, the Connect Series is Lightwave's 1st Generation range of products. Part numbers begin with either JSJS or LW.
---
[Skip to content](https://support.lightwaverf.com/knowledge/connect-series-support-archive#main-content)
Open main navigation
Close main navigation
How can we help you?
- There are no suggestions because the search field is empty.
1. [Help Center](https://support.lightwaverf.com/knowledge)
2. [Connect Series Support Archive](https://support.lightwaverf.com/knowledge/connect-series-support-archive)
# Connect Series Support Archive
Manufactured between 2009 - 2018, the Connect Series is Lightwave's 1st Generation range of products. Part numbers begin with either JSJS or LW.
## General
- [CONNECT SERIES - Control](https://support.lightwaverf.com/knowledge/control-connect-series)
- [CONNECT SERIES - Getting Started with the Connect Series system](https://support.lightwaverf.com/knowledge/getting-started-connect-series)
- [How the LightwaveRF App works](https://support.lightwaverf.com/knowledge/how-the-lightwaverf-app-works)
- [CONNECT SERIES - Control Devices (Link Plus, Link1, Connect Series Remotes)](https://support.lightwaverf.com/knowledge/control-devices-link-plus-link1-connect-series-remotes)
- [CONNECT SERIES - Adding Devices to the Connect Series System](https://support.lightwaverf.com/knowledge/adding-devices-to-connect-series-app)
- [CONNECT SERIES - How to Save Settings in the Connect Series App?](https://support.lightwaverf.com/knowledge/how-to-save-settings)
- [CONNECT SERIES - Change Email address / Username of the Connect Series system](https://support.lightwaverf.com/knowledge/change-email-address-/-username)
- [CONNECT SERIES - Creating Rooms of the Connect Series system](https://support.lightwaverf.com/knowledge/creating-rooms)
- [CONNECT SERIES - Connect Series API Documents](https://support.lightwaverf.com/knowledge/connect-series-api-documents)
- [CONNECT SERIES - Lightwave Connect Series Mobile App Download for Android Users](https://support.lightwaverf.com/knowledge/lightwave-connect-series-mobile-app-download-for-android-users)
- [CONNECT SERIES - Link 1 (LW930/LW500) Flashing Red ](https://support.lightwaverf.com/knowledge/my-link-/-link-plus-is-flashing-red-what-should-i-do)
- [Re-activate MAC](https://support.lightwaverf.com/knowledge/re-activate-mac)
- [Using Home and Away](https://support.lightwaverf.com/knowledge/using-home-and-away)
- [Setup an Event](https://support.lightwaverf.com/knowledge/setup-an-event)
- [CONNECT SERIES - Making Timers on the Connect Series app](https://support.lightwaverf.com/knowledge/making-timers-connect-series)
- [CONNECT SERIES - Why does more than one device respond to a command?](https://support.lightwaverf.com/knowledge/connect-series-why-does-more-than-one-device-respond-to-a-command)
- [CONNECT SERIES - How to Master Reset Connect Series Devices](https://support.lightwaverf.com/knowledge/how-to-master-reset-connect-series-devices)
- [CONNECT SERIES - How to put Connect Series devices into pairing mode?](https://support.lightwaverf.com/knowledge/how-to-put-connect-series-devices-into-pairing-mode)
See less ▼
## Lighting
- [CONNECT SERIES - Lighting](https://support.lightwaverf.com/knowledge/lighting-connect-series)
- [CONNECT SERIES - LED COMPATIBILITY CHART](https://support.lightwaverf.com/knowledge/connect-series-led-compatibility-chart)
- [CONNECT SERIES - How do I wire 2-way/Multiway dimmers using masters and slaves?](https://support.lightwaverf.com/knowledge/connect-series-how-do-i-wire-2-way/multiway-dimmers-using-masters-and-slaves)
- [CONNECT SERIES - How can I set up scene (mood) lighting](https://support.lightwaverf.com/knowledge/connect-series-how-can-i-set-up-scene-mood-lighting)
- [CONNECT SERIES - Creating Moods on the Connect Series system](https://support.lightwaverf.com/knowledge/creating-moods-connect-series)
- [CONNECT SERIES - Why does my dimmer display the amber LED when I turn it on?](https://support.lightwaverf.com/knowledge/connect-series-why-does-my-dimmer-display-the-amber-led-when-i-turn-it-on)
- [CONNECT SERIES - Can I adjust the dimming range on a dimmer?](https://support.lightwaverf.com/knowledge/connect-series-can-i-adjust-the-dimming-range-on-a-dimmer)
- [CONNECT SERIES - Controlling Non-Dimmable Lighting in the connect series range](https://support.lightwaverf.com/knowledge/can-i-control-non-dimmable-lighting)
- [CONNECT SERIES - How can I set a Mood using a wireless Mood Controller?](https://support.lightwaverf.com/knowledge/connect-series-how-can-i-set-a-mood-using-a-wireless-mood-controller)
- [CONNECT SERIES - My dimmer switch LED is stuck on amber - what do I do?](https://support.lightwaverf.com/knowledge/connect-series-my-dimmer-switch-led-is-stuck-on-amber-what-do-i-do)
See less ▼
## Heating
- [CONNECT SERIES - Heating](https://support.lightwaverf.com/knowledge/heating-connect-series)
- [CONNECT SERIES - How do I put the room thermostat into pairing mode? (LW921)](https://support.lightwaverf.com/knowledge/how-do-i-put-the-room-thermostat-into-pairing-mode-lw921-)
- [CONNECT SERIES - How do I clear the memory of the room thermostat (LW921)?](https://support.lightwaverf.com/knowledge/how-do-i-clear-the-memory-of-the-room-thermostat)
- [Why is there a flashing antenna symbol on the Thermostat?](https://support.lightwaverf.com/knowledge/why-is-there-a-flashing-antenna-symbol-on-the-thermostat)
- [CONNECT SERIES - How do all of the Connect Series heating devices work?](https://support.lightwaverf.com/knowledge/how-do-all-of-the-heating-devices-work-connect-series)
- [How do I clear the memory of the smart radiator valve (LW922)?](https://support.lightwaverf.com/knowledge/how-do-i-clear-the-memory-of-the-smart-radiator-valve)
- [Why is my radiator valve making a noise?](https://support.lightwaverf.com/knowledge/why-is-my-radiator-valve-making-a-noise)
- [What are heating modes?](https://support.lightwaverf.com/knowledge/what-are-heating-modes)
- [Why is there a red LED flashing on my radiator valve?](https://support.lightwaverf.com/knowledge/why-is-there-a-red-led-flashing-on-my-radiator-valve)
- [Using the Scheduler to Control Heating](https://support.lightwaverf.com/knowledge/using-the-scheduler-to-control-heating)
- [CONNECT SERIES - How can I control heating room by room with Connect Series System?](https://support.lightwaverf.com/knowledge/how-can-i-control-heating-room-by-room-connect-series)
- [What do the LED lights on the Radiator Valve indicate?](https://support.lightwaverf.com/knowledge/what-do-the-led-lights-on-the-radiator-valve-indicate)
- [CONNECT SERIES - How do heating schedules work in the app?](https://support.lightwaverf.com/knowledge/connect-series-how-do-heating-schedules-work-in-the-app)
- [CONNECT SERIES - What is a 'setback temperature' in the app?](https://support.lightwaverf.com/knowledge/connect-series-what-is-a-setback-temperature-in-the-app)
- [CONNECT SERIES - How to set up 'Call for Heat' in the app?](https://support.lightwaverf.com/knowledge/connect-series-how-to-set-up-call-for-heat-in-the-app)
- [CONNECT SERIES - How can I control central heating in the app?](https://support.lightwaverf.com/knowledge/connect-series-how-can-i-control-central-heating-in-the-app)
- [CONNECT SERIES - How do I wire the Connect Series boiler switch?](https://support.lightwaverf.com/knowledge/how-do-i-wire-the-boiler-switch)
- [How does the Home Thermostat work?](https://support.lightwaverf.com/knowledge/how-does-the-home-thermostat-work)
- [How to Master Reset and enter Pairing Mode on the Electric Heating Switch (LW934)](https://support.lightwaverf.com/knowledge/how-to-factory-reset-and-enter-pairing-mode-on-the-lw934)
See less ▼
## Power
- [CONNECT SERIES - Power](https://support.lightwaverf.com/knowledge/power-connect-series)
- [What do I need? & System Setup](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup#main-content)
- [Getting started on the Lightwave App](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup#getting-started-on-the-lightwave-app)
- [Lighting](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup#lighting)
- [Heating](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup#heating)
- [Automations](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup#automations)
- [Third Party Integrations](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup#third-party-integrations)
- [FAQ's](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup#faqs)
- [Advanced Features](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup#advanced-features)
- [App Guidance & Automations](https://support.lightwaverf.com/knowledge/app-guidance-automations#main-content)
- [My Account](https://support.lightwaverf.com/knowledge/app-guidance-automations#my-account)
- [App Guidance](https://support.lightwaverf.com/knowledge/app-guidance-automations#app-guidance)
- [Automations](https://support.lightwaverf.com/knowledge/app-guidance-automations#automations)
- [Troubleshooting](https://support.lightwaverf.com/knowledge/troubleshooting#main-content)
- [General](https://support.lightwaverf.com/knowledge/troubleshooting#general)
- [Lighting](https://support.lightwaverf.com/knowledge/troubleshooting#lighting)
- [Heating](https://support.lightwaverf.com/knowledge/troubleshooting#heating)
- [Power](https://support.lightwaverf.com/knowledge/troubleshooting#power)
- [Automations & Hub](https://support.lightwaverf.com/knowledge/troubleshooting#automations-hub)
- [Installation Guides](https://support.lightwaverf.com/knowledge/installation-guides#main-content)
- [Link Plus Hub](https://support.lightwaverf.com/knowledge/installation-guides#link-plus-hub)
- [Lighting](https://support.lightwaverf.com/knowledge/installation-guides#lighting)
- [Power](https://support.lightwaverf.com/knowledge/installation-guides#power)
- [Relays](https://support.lightwaverf.com/knowledge/installation-guides#relays)
- [Connect Series Support Archive](https://support.lightwaverf.com/knowledge/connect-series-support-archive#main-content)
- [General](https://support.lightwaverf.com/knowledge/connect-series-support-archive#general)
- [Lighting](https://support.lightwaverf.com/knowledge/connect-series-support-archive#lighting)
- [Heating](https://support.lightwaverf.com/knowledge/connect-series-support-archive#heating)
- [Power](https://support.lightwaverf.com/knowledge/connect-series-support-archive#power)
- [Contact Us](https://support.lightwaverf.com/knowledge/contact-us#main-content)
- [Product Returns](https://support.lightwaverf.com/knowledge/contact-us#product-returns)
- [Contact Us](https://support.lightwaverf.com/knowledge/contact-us#contact-us)
[-1.png?width=58&height=24&name=Lightwave%20Logo%20Green%20Small%20(320%20x%20132)-1.png "Chill listening crop-3")](http://lightwaverf.com)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2025, Lightwave