FAQs & Troubleshooting

All you need to know

• My Link / Link Plus is red, what should I do?
• What to do if my Dimmer keeps flashing Green/White (calibrating)
• Why does my dimmer flash red when I put it into pairing mode?
• How can I improve the signal range of the Link / Link Plus?
• What is the maximum safe load for Lightwave sockets?
• How can I upgrade/replace my Link with a Link Plus?
• What is the maximum load for lightwave dimmers?
• Controlling Dimmable Lighting
• Lighting Smart Series
• What do the LED colours indicate on the front of the dimmer?
• What type of LED Bulbs can I use
• What type of LED Strip Lights can I use
• Can I control hot water with Lightwave?
• How can I control heating room by room?
• Can I control underfloor heating?
• How does controlling my heating save energy?
• Can I use the heating without setting a schedule?