---
title: My Link Plus is not connecting to Apple HomeKit
description: This article provides troubleshooting steps for resolving issues with the LightwaveRF Link Plus hub not connecting to Apple HomeKit. It includes network verification via the Discovery DNS-SD Browser app and guidance on contacting support to reset the HomeKit chip.
---

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# My Link Plus is not connecting to Apple HomeKit

## This article provides troubleshooting steps for resolving issues with the Lightwave Link Plus hub not connecting to Apple HomeKit. It includes network verification via the Discovery DNS-SD Browser app and guidance on contacting support to reset the HomeKit chip.

If your **Lightwave Link Plus** hub is not connecting to **Apple HomeKit**, follow the steps below to identify and resolve the issue.

---

### 🔍 Step 1: Verify Network Compatibility

For a successful connection, both the **Link Plus** and your **iPhone** must be connected to the **same local network and subnetwork**.

#### ✅ How to Check:

1. Download the **Discovery - DNS-SD Browser** app:  
   [Download from App Store](https://apps.apple.com/us/app/discovery-dns-sd-browser/id305441017)
2. Open the app and look for your **Link Plus** in the list.
3. If it’s **not listed**, tap on **\_hap.\_tcp** to expand the HomeKit accessories.
   
     - Your **Link Plus** should appear here if everything is set up correctly.

> ⚠️ If the Link is not visible in the Discovery app, check your router settings and ensure there are no guest networks or subnet restrictions separating your devices.

---

### 🔁 Step 2: Reset the HomeKit Chip

If the Link Plus still isn’t showing up or connecting, you can now reset the Apple HomeKit chip on the app.

1. Open the LightwaveRF App.
2. Navigate to Settings.  
   ![](https://support.lightwaverf.com/hs-fs/hubfs/image-png-Sep-25-2026-02-30-58-0805-PM.png?width=320&height=696&name=image-png-Sep-25-2026-02-30-58-0805-PM.png)
3. Go to Location Management.  
   ![](https://support.lightwaverf.com/hs-fs/hubfs/image-png-Sep-25-2026-02-53-41-2785-PM.png?width=320&height=695&name=image-png-Sep-25-2026-02-53-41-2785-PM.png)
4. Go to Link Plus.  
   ![](https://support.lightwaverf.com/hs-fs/hubfs/image-png-Sep-25-2026-02-55-24-7424-PM.png?width=320&height=697&name=image-png-Sep-25-2026-02-55-24-7424-PM.png)
5. Select 'Unpair HomeKit'.  
   ![](https://support.lightwaverf.com/hs-fs/hubfs/image-png-Sep-25-2026-02-57-26-2511-PM.png?width=320&height=692&name=image-png-Sep-25-2026-02-57-26-2511-PM.png)
6. Confirm it by selecting Unpair.  
   ![](https://support.lightwaverf.com/hs-fs/hubfs/image-png-Sep-25-2026-02-59-05-8295-PM.png?width=320&height=697&name=image-png-Sep-25-2026-02-59-05-8295-PM.png)

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