Link 1 (LW930/LW500) Flashing Red 

🔌 Link 1 (LW500 / LW930) – Flashing Red

A flashing red light on a Link 1 is most commonly caused by a power supply issue, not a network issue.

⚠️ Most Common Cause – Power Supply Failure

This often happens:

• After a power cut
• On older units (Link 1 was discontinued in 2019)

👉 In most cases, the power adaptor has failed or degraded.

✅ Fix:

• Replace the power adaptor with the correct rating:
12V 0.3A

• These are still available, so please contact support to obtain a replacement

🌐 Less Common Cause – Network / Router Changes

In some cases, flashing red may occur after:

• Changing your router
• Switching internet provider (ISP)

✅ Fix:

• Try restarting your router
• If needed, set up port forwarding (see below)

👉 However, always try the power adaptor first, as this is the most common cause.

⚙️ Advanced (Optional) – Port Forwarding

If required, the following UDP ports can be forwarded:

• 69
• 2011
• 2013

This can help restore communication, but is rarely needed