---
title: How to Download the Link Plus App, Create Your Account and Pair Your Link Plus to Your System
description: This guide will walk you through the process of installing the Link Plus, downloading the app, and completing the sign-up steps.
---
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# How to Download the Link Plus App, Create Your Account and Pair Your Link Plus to Your System
## This guide will walk you through the process of installing the Link Plus, downloading the app, and completing the sign-up steps.
### 📦 What’s in the Box?
- 1x Lightwave Link Plus (L2)
- 1x Ethernet cable
- 1x Power supply unit
---
### 🛠️ Step-by-Step: Installing the Link Plus
#### 1. **Connect the Link Plus to Your Router**
- Plug one end of the included **Ethernet cable** into the Link Plus.
- Plug the other end into a free Ethernet **LAN port** on your home router.
- Connect the **power supply** and plug it into a mains outlet.
---
### 📲 Installing the Lightwave App & Pairing the Link Plus
#### 1️⃣ **Download the App**
Go to the **Apple App Store** or **Google Play Store** and search for **“Lightwave Link Plus”**. Download and install the app on your mobile device.
#### 2️⃣ **Create an Account or Log In**
- Open the app.
- Select **Sign Up** to create a new account or **Log In** with existing credentials.
#### 3️⃣ **Pair Your Link Plus Hub**
- Upon first opening the app, you'll be presented with the **Getting Started** screen.
- Tap the **Link Button** to scan for your Link Plus on the network.
- If it is not automatically found, tap **“Add your link manually”** and enter the **Cloud Number** located on the bottom of your hub The number will start with **BC31 or BC32**.
- Press the **physical Link button** on the hub while it's **rapidly flashing Blue** to confirm pairing.
✅ Once paired, you can assign your Link Plus to a room and begin setting up devices.
---
### 🔄 Next Steps: Adding Devices and Creating Automations
Once your Link Plus is installed:
- Add Lightwave smart devices like dimmers, sockets, relays, and thermostats.
- Organise devices into **rooms** within the app.
- Set up **schedules, scenes, and automations** to customise your smart home experience.
---
### ❓ Troubleshooting Tips
If your Link Plus doesn’t connect:
- Check that your Ethernet and power cables are securely connected.
- Ensure your router is connected to the internet.
- Restart your router and the Link Plus hub.
- Try different Ethernet ports on your router (some are more open than others which the Link Plus prefers)
For additional support, visit our Support Centre or contact Lightwave Support.
- [What do I need? & System Setup](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup?hsLang=en#main-content)
- [Getting started on the Lightwave App](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup?hsLang=en#getting-started-on-the-lightwave-app)
- [Lighting](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup?hsLang=en#lighting)
- [Heating](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup?hsLang=en#heating)
- [Automations](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup?hsLang=en#automations)
- [Third Party Integrations](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup?hsLang=en#third-party-integrations)
- [FAQ's](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup?hsLang=en#faqs)
- [Advanced Features](https://support.lightwaverf.com/knowledge/what-do-i-need-system-setup?hsLang=en#advanced-features)
- [App Guidance & Automations](https://support.lightwaverf.com/knowledge/app-guidance-automations?hsLang=en#main-content)
- [My Account](https://support.lightwaverf.com/knowledge/app-guidance-automations?hsLang=en#my-account)
- [App Guidance](https://support.lightwaverf.com/knowledge/app-guidance-automations?hsLang=en#app-guidance)
- [Automations](https://support.lightwaverf.com/knowledge/app-guidance-automations?hsLang=en#automations)
- [Troubleshooting](https://support.lightwaverf.com/knowledge/troubleshooting?hsLang=en#main-content)
- [General](https://support.lightwaverf.com/knowledge/troubleshooting?hsLang=en#general)
- [Lighting](https://support.lightwaverf.com/knowledge/troubleshooting?hsLang=en#lighting)
- [Heating](https://support.lightwaverf.com/knowledge/troubleshooting?hsLang=en#heating)
- [Power](https://support.lightwaverf.com/knowledge/troubleshooting?hsLang=en#power)
- [Automations & Hub](https://support.lightwaverf.com/knowledge/troubleshooting?hsLang=en#automations-hub)
- [Installation Guides](https://support.lightwaverf.com/knowledge/installation-guides?hsLang=en#main-content)
- [Link Plus Hub](https://support.lightwaverf.com/knowledge/installation-guides?hsLang=en#link-plus-hub)
- [Lighting](https://support.lightwaverf.com/knowledge/installation-guides?hsLang=en#lighting)
- [Power](https://support.lightwaverf.com/knowledge/installation-guides?hsLang=en#power)
- [Relays](https://support.lightwaverf.com/knowledge/installation-guides?hsLang=en#relays)
- [Connect Series Support Archive](https://support.lightwaverf.com/knowledge/connect-series-support-archive?hsLang=en#main-content)
- [General](https://support.lightwaverf.com/knowledge/connect-series-support-archive?hsLang=en#general)
- [Lighting](https://support.lightwaverf.com/knowledge/connect-series-support-archive?hsLang=en#lighting)
- [Heating](https://support.lightwaverf.com/knowledge/connect-series-support-archive?hsLang=en#heating)
- [Power](https://support.lightwaverf.com/knowledge/connect-series-support-archive?hsLang=en#power)
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