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Updating Firmware on your Lightwave devices

This article explains what a firmware update is, how it affects your Lightwave devices, and provides a step-by-step guide on how to update your devices through the Lightwave app.

🧠 What is Firmware?

Firmware is a type of software embedded into hardware devices. It controls how the hardware behaves and interacts with other systems. In the Lightwave ecosystem, firmware governs the functionality of devices such as dimmers, relays, and thermostats.

🔄 Why Firmware Updates Matter

Lightwave devices are capable of receiving over-the-air (OTA) firmware updates through the Link Plus hub. These updates can:

  • Improve device performance

  • Add new features (e.g., energy monitoring, push notifications, improved wireless response time)

  • Enhance automation capabilities

  • Fix known bugs

Firmware updates are indicated directly on each device tile in the Lightwave app when available.

📲 How to Perform a Firmware Update

Follow these steps to update the firmware on your Lightwave device:

1️⃣ Open the Lightwave App

  • Find the device you wish to update.

2️⃣ Enter Device Settings

  • Long-press on the device tile to open the Device Page.

  • Navigate to Settings > Firmware Update.

3️⃣ Check for Available Updates

  • If you see the message “Your device is up to date,” no update is currently available.

  • If an update is available, tap “Update Device.”

4️⃣ Queue Multiple Updates

  • If you have several devices with updates, you can tap “Update” on each one. They will queue and update one after the other.

 5️⃣ Update in Progress

  • The Link Plus and the selected device will flash light blue rapidly during the update.

  • ⚠️ Important: Do not interact with the app or the devices during this process.

6️⃣ Completion Notification

  • The app will notify you once the update is complete.

💡 Special Note for Dimmers

When updating a dimmer, the device will perform an auto calibration:

  • The dimmer will flash Green/White and turn connected lights ON and OFF.

  • This calibration ensures optimal dimming performance.

  • Once complete, the LED indicator will return to its normal state.

🚨 Important Notice

  • Device and Link Plus LEDs will flash rapidly during firmware updates – this is normal.

  • The update process may take several minutes per device (Around 4 minutes)

  • The app will temporarily be unresponsive due to the Link Plus updating the device 

Once the update is complete, you can start enjoying new features and improved functionality across your Lightwave smart home setup.