FAQs & Troubleshooting
All you need to know
How to Return a Product ? (under warranty)
Getting Started
Lightwave Link & Link Plus
Lighting (Dimmers, EU Dimmers)
- Which lamps can I use?
- LED Compatibility Charts
- What is the maximum load for lightwave dimmers?
- Can I control non-dimmable lighting?
- How can I clear the memory of a Lightwave dimmer?
- SMART SERIES - LED on dimmer goes from BLUE to RED but lamps/bulbs DO NOT TURN ON
Power
Heating
- SMART SERIES - How to set up a Heating "SCHEDULE" or "TIMER" in the app?
- SMART SERIES - How to set up "CALL FOR HEAT" in the app?
- SMART SERIES - Honeywell HR91 - Installation and adding to the app
- CONNECT SERIES - How do heating schedules work in the app?
- CONNECT SERIES - What is a 'setback temperature' in the app?
- CONNECT SERIES - How to set up 'Call for Heat' in the app?
Remotes and Controllers
Compatibility with other systems & API
- Integration with Samsung SmartThings
- Link Plus - Smart Series API
- Connect Series API Documents
- How does Apple Home Kit Work and what do I need?
- How can I use Amazon Alexa/Echo with Lightwave?
- How can I connect to Lightwave to Google Home?
Energy Monitoring
Troubleshooting
- Lighting (Connect Series)
- Lighting (Smart Series)
- Power (Connect Series)
- Power (Smart Series)
- Control (Connect Series)
- Control (Smart Series)