FAQs & Troubleshooting
All you need to know
How to Return a Product ? (under warranty)
Getting Started
Lightwave Link & Link Plus
Lighting (Dimmers, EU Dimmers)
- What to do if my Smart Series Dimmer keeps flashing Green
- Which lamps can I use?
- LED Compatibility Charts
- What is the maximum load for lightwave dimmers?
- Can I control non-dimmable lighting?
- How can I calibrate the Smart Series dimmer for LEDs?
Power
Heating
- Honeywell HR91 - Installation and APP Linking
- How do I calibrate the TRV to improve performance?
- How do all of the heating devices work?
- How do I clear the memory of the smart radiator valve?
- How do I clear the memory of the room thermostat?
- How do I set a heating schedule?
Remotes and Controllers
Compatibility with other systems & API
- Integration with Samsung SmartThings
- Link Plus - Smart Series API
- Connect Series API Documents
- How does Apple Home Kit Work and what do I need?
- How can I use Amazon Alexa/Echo with Lightwave?
- How can I connect to Lightwave to Google Home?
Energy Monitoring
Troubleshooting
- Lighting (Connect Series)
- Lighting (Smart Series)
- Power (Connect Series)
- Power (Smart Series)
- Control (Connect Series)
- Control (Smart Series)