The very first time you connect your dimmer you will notice that the dimmer LED will flash GREEN. Please ensure all of the lighting circuits are attached and complete with all of the bulbs/lamps added

A Green flashing LED simply means the dimmer is calibrating to the connected bulbs and is learning the optimum dimming levels – NO buttons should be pressed during this time as it will cancel the calibration set up meaning the LOAD POWER in the calibration options (settings) will be set to something along the lines of

Min load 0

Max load 0 or a very low number.

If the bulbs do not come on it could either mean the calibration cycle was cancelled by pressing one of the buttons when it was flashing green on installation or the bulbs are not 100% compatible meaning the dimmer couldn’t find the optimum dimming levels of which ever bulbs have been attached to that particular gang.

If this is the case your dimmer LED will turn Blue when you press the “ON” button, but the lamps/bulbs will not come on.

Please do not be alarmed as the dimmer is not faulty it simply needs an adjustment.

Each dimmer channel has its own settings page where you will find the option called CALIBRATION.

All you need to do at this point is press AUTO at the bottom of the calibration page and the dimmer will run through a new calibration (flashing green) which will enable the bulbs to come on. After you have pressed AUTO you must go back to the previous page and Save settings (at the bottom)

If the dimmer is not yet added to the app you can clear the physical memory of the dimmer and it will run through a calibration cycle again.

To clear memory on a SMART series dimmer:

1) Hold both buttons (up and down on 1 channel) till the red and blue lights flash slowly

2) Hold the down button (on 1 channel) till the red light flashes rapidly and release

3) The dimmer should then reset and the LED blink green to indicate that its calibrating

4) When calibration is complete, the memory should be clear and ready to attempt pairing with your Link Plus

Please note:

AUTO calibrate must always be performed when re-lamping or a lamp in the circuit has blown. The dimmer needs to learn the new wattage and load in order to perform correctly.

When connecting the dimmer for the first time please ensure all of the bulbs are attached so the dimmer can learn how to operate them – so If you have a bank of 10 lights and you have only attached 1 bulb for testing purposes the dimmer will not know how to operate correctly when you attach the other 9. This is due the fact that the dimmer calibrated to 1 bulb (5w) not 10 (50w) so it is vital that an AUTO calibration must be done again.

If the lamps do not still come on then you may need to carry out a MANUAL CALIBRATION

When using manual calibrations on LED lamps the Max load power should never be more than 85% as this is enough output for lamps to operate.

You should only put the max level to 100% when using halogen or incandescent bulbs. (manual calibrations)