LINKS
JSJSLW500 - Lightwave Link
JSJSLW930 - Lightwave Link
COMMON QUERIES WITH LINKS
| ISSUE |
CAUSE |
SOLUTION |
| Flashing red light/display says 'server re-trying' |
- Link is not connected to the internet
|
- Check ethernet cable
- If using a network switch/wifi extender/power-line adapter, connect the link directly into the router instead
- Use the last available port on the router (normally 2 or 4)
- Turn off broadband router, wait for connection to establish, then connect the link
- Attempt port forwarding by accessing the settings of the router
- If none of the above works, then there could be an issue with the network configuration - try the Link in a different router or contact network provider
|
| Steady red light (LW930 only) |
- Power adapter failure
- Firmware issue
|
|
| Flashing blue light (JSJSLW500 only) |
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REMOTES & CONTROLLERS
JSJSLW100 - Handheld Remote
JSJSLW101 - Mood Lighting Controller
JSJSLW101A - Scene Selector
JSJSLW103 - Socket Locker
JSJSLW104 - Mood Remote
JSJSLW201/221 - 1/2 Gang Wire-free Switch
JSJSLW826 - On/Off/Stop Switch
JSJSLW841/842 - 1/2 Gang Outdoor Switch
JSJSLW929 - Home or Away Button
COMMON QUERIES WITH REMOTES AND CONTROLLERS
| ISSUE |
CAUSE |
SOLUTION |
| Remote/controller works intermittently with receiver it is paired to |
- Slightly out of range
- RF interference
- Insufficient battery level
|
- Try and use the remote/controller nearer and see if it improves - if not, try a different solution
- Avoid placing the receiver (relay/socket/dimmer) near any metal, water or other RF devices (30cm minimum)
- Replace with a new battery (even though LED may light up when operating the remote/controller, the battery level may be insufficient to transmit RF)
|
| Device does not control any receivers (dimmer/socket/relay) it is paired to |
- Out of range
- RF interference
- Insufficient battery level
- Not paired
|
- Try and use it nearer to the receiving device
- Replace with a new battery
- Clear the memory of receiving device and re-pair afterwards
|
| When operating the remote/controller, multiple devices operate when only one is desired |
|
- Clear memory of the devices that are being controlled by this remote/controller and attempt to re-pair
|
Comments
2 comments
Rapid flashing also means power supply failure - as I just discovered.
Where do you find a power supply for the JSJSLW930. I have it currently running on a power supply that I can set the voltage until I can find a power supply replacement
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