Lightwave Link & Link Plus

How can I improve the signal range of the Link / Link Plus?

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6 comments

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    Martyn Hodder

    Do you have any timeline for allowing two link pluses to work together to improve the range?

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    Russell Pascoe

    I second Martyn's comment above - I currently have three Link Pluses in my house, because I have two out buildings. Very annoying to sign out of app and then sign in to app to change buildings. First World problems, I know, but nonetheless, when will you support multiple Link devices in app?

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    Nigel Miles

    I have a link plus and a number of LW320 modules for controlling my Christmas lights, I find that the plugs in the same room as the link plus work well but non of the rest of the plugs respond.  If I stand next to the link plus and press the corresponding buttons on the remote control then all the lights respond first time.  Is there any way to boost the link plus range.  We’re not talking more than 5m to some of them, and no more than 15m to the furthest.

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    Emmanuel Lutchooman

    I second Martyn and Russell, Having 2 Link Plus under one account will be excellent to extend the signal range for larger area.

     

     

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    Marcus Olden

    I third Martyn, Russell and Emmanuel, come on Lightwave as least provide a timeline for when this will be resolved, it was a year ago when Martyn first asked about this.

     

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    Craig Lang

    A fourth !

    I've had problems with my old link(s) locking up so bit the bullet and upgraded to link, the majority of devices are not responding unless I relocate the new link plus

    Doing a little digging found this review on Amazon, have to agree and a lost a lot of faith, such a shame I have a massive investment in Lightwave , been using since it came to the market but they seem to have lost there way a little, It is a little annoying that the review suggests tech support know the performance is lesser than the old links but do not mention that in this description, Tado, Neo and Yale all work... 

    at one point I did have 2 connect links but managed to find a central location that covered the house.

    no idea what I will do now, such a shame been a fan for so long but not today!

    --->

    Bought to replace/upgrade my link when it failed (yet another failed Lightwave module...)
    What a mistake!
    First, there are no migration tools- you have to link all your kit from scratch and then relink to e.g. Alexa. Why can't they transfer/translate the settings?
    Secondly the (new) app is completely undocumented. And not easy to use.
    Then most of my devices would not work. The willing tech support folks answered promptly, but not very usefully. They diagnosed range issues (the link plus is known to have a shorter range). I am not convinced, but I had wasted enough time trying to get it to work (I am an embedded systems developer, so I rarely have problems like this) so it was returned. I will replace with a gen 1 link to enable me to use my installed kit.
    I would never have used gen 2 Lightwave anyway- Sonoff kit is so cheap, works well, and does not need a link. I think Lightwave have missed the boat...
    Wish I had read the other reviews on this before buying, it could have saved me hours <--

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