Lightwave Link & Link Plus

How can I improve the signal range of the Link / Link Plus?

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14 comments

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    Martyn Hodder

    Do you have any timeline for allowing two link pluses to work together to improve the range?

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    Russell Pascoe

    I second Martyn's comment above - I currently have three Link Pluses in my house, because I have two out buildings. Very annoying to sign out of app and then sign in to app to change buildings. First World problems, I know, but nonetheless, when will you support multiple Link devices in app?

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    Nigel Miles

    I have a link plus and a number of LW320 modules for controlling my Christmas lights, I find that the plugs in the same room as the link plus work well but non of the rest of the plugs respond.  If I stand next to the link plus and press the corresponding buttons on the remote control then all the lights respond first time.  Is there any way to boost the link plus range.  We’re not talking more than 5m to some of them, and no more than 15m to the furthest.

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    Emmanuel Lutchooman

    I second Martyn and Russell, Having 2 Link Plus under one account will be excellent to extend the signal range for larger area.

     

     

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    Marcus Olden

    I third Martyn, Russell and Emmanuel, come on Lightwave as least provide a timeline for when this will be resolved, it was a year ago when Martyn first asked about this.

     

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    Craig Lang

    A fourth !

    I've had problems with my old link(s) locking up so bit the bullet and upgraded to link, the majority of devices are not responding unless I relocate the new link plus

    Doing a little digging found this review on Amazon, have to agree and a lost a lot of faith, such a shame I have a massive investment in Lightwave , been using since it came to the market but they seem to have lost there way a little, It is a little annoying that the review suggests tech support know the performance is lesser than the old links but do not mention that in this description, Tado, Neo and Yale all work... 

    at one point I did have 2 connect links but managed to find a central location that covered the house.

    no idea what I will do now, such a shame been a fan for so long but not today!

    --->

    Bought to replace/upgrade my link when it failed (yet another failed Lightwave module...)
    What a mistake!
    First, there are no migration tools- you have to link all your kit from scratch and then relink to e.g. Alexa. Why can't they transfer/translate the settings?
    Secondly the (new) app is completely undocumented. And not easy to use.
    Then most of my devices would not work. The willing tech support folks answered promptly, but not very usefully. They diagnosed range issues (the link plus is known to have a shorter range). I am not convinced, but I had wasted enough time trying to get it to work (I am an embedded systems developer, so I rarely have problems like this) so it was returned. I will replace with a gen 1 link to enable me to use my installed kit.
    I would never have used gen 2 Lightwave anyway- Sonoff kit is so cheap, works well, and does not need a link. I think Lightwave have missed the boat...
    Wish I had read the other reviews on this before buying, it could have saved me hours <--

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    Miami Mark

    i 5th the comment!

    Hello. I just upgraded from link to link plus.

    I was having trouble with intermittent switch being out of reach from link plus device.
    The device is located on the middle floor in the middle of my house.

    I use 6 Google mesh network hubs to successfully have wifi everywhere.

    How do I add another link plus unit. Or at least some kind of extender?

    It would be nice if the dimmer switches created there own mesh network.

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    Paul

    OK what are we up to? I Sixth the Comment!

    We are in the process of moving house and following the successful application of a couple of Lightwave Products in our current property my wife has (finally) given the go ahead to let me Smart Switch the entire new house with the lightwave range.

    I do consider the range an issue and have some true first world problems like the rest of you guys:

    We will be extending to the side and into the loft during the next 12 months so will the switches work up there?

    Also the garden is approximately 30 metres long where I will be building an out house at the end.

    I'm already going to be running data and power to the outhouse to allow for a mesh wifi node, however the link plus range will be an issue for this. So there's a chance our garden lights wont work with the range, nor will any smart switches to be put in the out house.

     

    Come On Lightwave!

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    Craig Lang

    You can now have 2 Link Plus on your account!! (allegedly), I have actually had quite a lot of conversation recently as my installation seems to have a few "special nuance's" 

     

    1st pass - Lightwave took my first Link Plus back and did some tweaking with the internal aerials and that improved the coverage immensely, this sort of got me back to the place where I was at with a single connect. 

    However fringe coverage to a remote garden building was a bit hit and miss, I noticed that in the account there was now the option to set up a new link plus and mentioned in conversation, They confirmed you can now add a second link plus so purchased one there and the, full disclosure I haven't installed the second link plus yet but definitely doable.

    I would give their support number a call to validate but there is a definitely and option in the app now and I have a sparkly new link plus which I am told will work with my existing one.

    For me this is great news hopefully the same for the rest of you.

     

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    Scott R

    So based on the last paragraph above from Lightwave :-

    "For larger areas requiring greater coverage 2 Links (Connect Series) can be used in combination to extend wireless range. Currently it is not possible to have 2x Link Pluses under the same account to boost the range."

    How do I add 2 link units to extend the network, I can only find a way of adding one...please advise how to add 2. I have 2 link 930 units? Thanks.

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    Craig Lang

    If you go into the app, go to the settings section , under account , about half way down below the grey line there is an option to "setup a new link plus" , I still have not installed my second link as they did do some work on the original link which increased the coverage, I only need the second for remote buildings but my focus has been with the challenges of lights so that is how is can be set up but I cant confirm exact operation

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    Scott R

    Hi Craig. Mine are the link and not the link plus.It says above that is will work with the link, but there is no option on the app (different than the link plus) to add another link device...have i misunderstood something here...cheers.

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    Craig Lang

    Ah, OK that I do have experience with , you cant add it yourself but if you contact the tech support line they will add it for you. I had multiple hubs on my original gen 1 system, but the addition will need to be done by Lightwave (unless anything has changed) just drop them a mail or call with the mac address of the additional hubs and they will help.

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    Scott R

    Cheers that is really helpful. If they csn add it, it would help I am sure. My concept is the same a s a lot on here. Garden coverage with lights and the house is too much for one to cope with. I have proven this be moving its location. I am also using Alexa to control so if Lightwave can add a second device to extend, it will be great I think....

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